Shipping policy
SHIPPING AND DELIVERY POLICY
Last updated: September 2026
Men’s Wellness Store currently delivers exclusively within Qatar.
Order Processing
Orders are normally processed within 1 business day after they are received and confirmed. Cash on Delivery orders may require confirmation by phone or WhatsApp before dispatch.
Delivery Options and Charges
Available delivery options, prices, and estimated delivery times are displayed during checkout.
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Standard Delivery: QAR 15
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Free Standard Delivery: Available on orders of QAR 200 or more
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Express Delivery: Available only when displayed at checkout
Delivery estimates begin after an order has been processed and confirmed. Delivery times are estimates and may be affected by weekends, public holidays, weather, traffic, courier delays, or circumstances outside our control.
Delivery Information
Customers must provide a complete and accurate delivery address and an active Qatar phone number.
Men’s Wellness Store is not responsible for delays or failed deliveries caused by:
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Incorrect or incomplete addresses;
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Incorrect phone numbers;
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The customer being unavailable;
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The customer not responding to the courier; or
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Delivery restrictions at the provided location.
Additional delivery charges may apply when an order must be sent again because of incorrect information or an unsuccessful delivery attempt.
Cash on Delivery
Customers selecting Cash on Delivery should prepare the exact amount whenever possible. We may contact the customer to verify the order before dispatch.
We reserve the right to cancel unconfirmed Cash on Delivery orders or restrict COD for customers with repeated rejected or unsuccessful deliveries.
Order Inspection
Please inspect your package when it arrives. If it is damaged, leaking, incorrect, or appears to have been opened during delivery, contact us as soon as possible and provide photographs or videos.
Discreet Packaging
Orders are packaged discreetly whenever reasonably possible. Courier labels may still contain information required to complete the delivery.
Contact
For delivery questions, contact:
Men’s Wellness Store
Email: support@menswellnessstore.net
Website: https://menswellnessstore.net